Shipping Policy
Processing Time & Shipping
If you order before 11:00 PM, we will ensure your order is shipped the same day. If the order is placed after 11:00 PM on Saturday, we will likely ship the product on Monday.
Our team does not have control over delivery times. We cannot influence any delays caused by USPS, UPS, FedEx, or DHL. If you have any questions, please email us at info@acireparis.com.
Free shipping is included, and all orders are shipped securely. You will receive a Track & Trace code so you can easily track your package. Our products are typically shipped within 24 hours, and delivery usually takes 7 business days.
Return Policy
If you wish to return a product, we understand. Here are the details:
-
You can return products within 7 days of purchase.
-
You are responsible for the return shipping costs.
A $3 processing fee will be deducted from your refund.
Please fill out the tracking form below for a guaranteed return. We need the tracking number to process the return.
-
Products must be in new and unused condition.
-
Products with a custom logo cannot be returned.
You will receive a full refund for the product, excluding shipping costs. Refunds will be processed to the payment method (credit card or PayPal) used for the original purchase. Refunds will be issued within 10 business days of receiving the product.
Any shipping issues — such as missing or incorrect items — must be reported within 72 hours of receiving your package. If you have any questions, please email us at info@acireparis.com.